Efficiency is key to the haulage firm’s way of running airport

Investment – inside the new terminal building Investment – inside the new terminal building

A SENSE of pride emanates from William Stobart as he surveys Southend Airport’s new £10million terminal.

The 49-year-old chief operating officer of Stobart Group has overseen the aviation equivalent of the Industrial Revolution since his firm bought the airport four years ago.

Back then, it was little more than a haven for amateur flying enthusiasts and cargo flights.

Now, with more than £100million invested in new infrastructure and commercial airlines queuing up to take advantage of the state-of-the-art facilities, it is a different story.

He said: “I was always confident we could make a difference here. We had a vision for what we wanted to do and we have gone out and done that.”

Stobart stunned the aviation industry when it stumped up £21million for the airport in December 2008.

At the time, many experts predicted Global Infrastructure Partners, the owner of London City Airport, would be the buyer. Stobart, known for its haulage business, had no history in aviation and no track record of success.

But Mr Stobart, the son of the firm’s iconic founder, Eddie, was confident it could take on the challenge.

He said: “When you look at airports all around the world, all you see is inefficiency.

“We wanted to change that. We wanted to take the principles of what we do now and use that in Southend.

“We have 2,500 trucks on the road. More than ninety-nine per cent of those deliveries are on time. If they weren’t, we wouldn’t get the business.

“We asked ourselves: ‘Why couldn’t that be done with airports?’, and the answer is it could.”

The stamp of Stobart efficiency can be seen all over the rejevunated airport.

It is fewer than 100 paces from the new £15million railway station to the terminal entrance.

Bosses have promised it will take no longer than four minutes for customers to clear security checks, and no more than 15 minutes for arriving passengers to go from “plane to train”.

Those figures have been backed up by trials, although they will be tested more seriously when easyJet starts the first of 70 flights a week on April 2.

Those routes will be followed by the start of flights to Dublin on May 10, via Irish airline Aer Lingus Regional, with connections to the US on Aer Lingus’s transatlantic services.

Mr Stobart is confident they will be a success. He said: “I think easyJet were attracted by what we have built here.

“We wanted to be efficient, but also to offer convenience to our passengers.

“People don’t want to be standing around in the airport any more than we want them to be. That’s what we’re selling to people.”

The Stobart vision may be revolutionary, but it is one that is shared by the people guiding the airport on a day-to-day basis.

Alastair Welch, the managing director, has previously said he has “never wanted to stick with what I have. I always want to take it on to the next level, to see how it could be improved”.

That mantra has steered him through the sometimes turbulent waters of the airport’s expansion programme, which started more than two years ago.

He said: “I think one of the most satisfying things is the support we have received from the community.

“We’ve tried to deal with them on a personal level, so we can address any worries they might have.

“I hope they can see this is their airport – it is Southend’s airport. We are part of that community.”

Comments(30)

APR says...
12:22pm Sun 11 Mar 12

The only way is up :)

al coniston says...
12:45pm Sun 11 Mar 12

APR wrote:
The only way is up :)
except when you're landing ;)

Cozzmix says...
1:41pm Sun 11 Mar 12

I wouldn't want to be living at the end of the runway... That said its hard to see how this can be anything but good news for travelers and businesses in this corner of Essex!

I for one will be making full use of this new facility.

Good Luck to Stobart for doing more in 2 years than previous owners have done in over 30 years!

jayman says...
3:28pm Sun 11 Mar 12

i note with interest that the quotation of the managing director Alastair Welch regarding his intentions of raising the passenger limit from two million per year to four million per year has not been quoted on the on-line article..

Test Tickle says...
3:41pm Sun 11 Mar 12

Come on Echo, I think Stobarts have had enough free advertising now, how about some news for a change?

Alice in Her Own Land :P says...
3:45pm Sun 11 Mar 12

Test Tickle wrote:
Come on Echo, I think Stobarts have had enough free advertising now, how about some news for a change?
I have to agree. The way it's going at the mo, we will get to know when the MD last f@rted, what he had for breakfast and what the Mrs wore in bed.
I'm well in favour of what's happening over at Rochford, but every day there's other things going on to be reported about.

jayman says...
3:58pm Sun 11 Mar 12

Alice in Her Own Land :P wrote:
Test Tickle wrote:
Come on Echo, I think Stobarts have had enough free advertising now, how about some news for a change?
I have to agree. The way it's going at the mo, we will get to know when the MD last f@rted, what he had for breakfast and what the Mrs wore in bed.
I'm well in favour of what's happening over at Rochford, but every day there's other things going on to be reported about.
the only reason why anyone would get such press attention is if they killed a bus load of people.
caused a national scandal.
was a terrorist
paid a news outlet a shed full on top of a truck load of cash or had a senior journalist or proprietor with a close connection to the airport MD..

Leveson take note!!

Nebs says...
5:11pm Sun 11 Mar 12

jayman wrote:
Alice in Her Own Land :P wrote:
Test Tickle wrote:
Come on Echo, I think Stobarts have had enough free advertising now, how about some news for a change?
I have to agree. The way it's going at the mo, we will get to know when the MD last f@rted, what he had for breakfast and what the Mrs wore in bed.
I'm well in favour of what's happening over at Rochford, but every day there's other things going on to be reported about.
the only reason why anyone would get such press attention is if they killed a bus load of people.
caused a national scandal.
was a terrorist
paid a news outlet a shed full on top of a truck load of cash or had a senior journalist or proprietor with a close connection to the airport MD..

Leveson take note!!
This is the biggest thing to hit Southend for donkeys years, and every bit of information should be reported.

Skymaster says...
5:14pm Sun 11 Mar 12

What unnecessary comments some of you have made. As far as I am concerned, I can never get enough of the good news that is Southend Airport. The reason there is so much reporting about it is that it is the best news that has come out of this area for simply years. Time to celebrate!

Test Tickle says...
5:17pm Sun 11 Mar 12

Nebs wrote:
jayman wrote:
Alice in Her Own Land :P wrote:
Test Tickle wrote: Come on Echo, I think Stobarts have had enough free advertising now, how about some news for a change?
I have to agree. The way it's going at the mo, we will get to know when the MD last f@rted, what he had for breakfast and what the Mrs wore in bed. I'm well in favour of what's happening over at Rochford, but every day there's other things going on to be reported about.
the only reason why anyone would get such press attention is if they killed a bus load of people. caused a national scandal. was a terrorist paid a news outlet a shed full on top of a truck load of cash or had a senior journalist or proprietor with a close connection to the airport MD.. Leveson take note!!
This is the biggest thing to hit Southend for donkeys years, and every bit of information should be reported.
I dont agree Nebs, I feel you can have too much of a good thing and now I'm starting to feel like it's being force fed to me, and now I'm starting to get a bit sick of it.

Brunning999 says...
5:22pm Sun 11 Mar 12

Stobbarts are a blessing to Southend and should receive all he compliments available.

Test Tickle says...
5:25pm Sun 11 Mar 12

Brunning999 wrote:
Stobbarts are a blessing to Southend and should receive all he compliments available.
Or a curse, depending on your perspective.

Cozzmix says...
5:37pm Sun 11 Mar 12

Test Tickle wrote:
Brunning999 wrote:
Stobbarts are a blessing to Southend and should receive all he compliments available.
Or a curse, depending on your perspective.
its local news that effects local people and I am interested ... If it dose not interest you, you don't have to read it. If you have a problem with the Airport then sure comment, I'm interested but if you just have a problem with it being reported then get an rss feed and filter out the news you personally don't want to see!

Max Impact says...
6:42pm Sun 11 Mar 12

jayman wrote:
i note with interest that the quotation of the managing director Alastair Welch regarding his intentions of raising the passenger limit from two million per year to four million per year has not been quoted on the on-line article..
As its at least 20 years away, by that time many of you anti everything in Southend will hopefully have moved away so that those of us that want to see a Southend that has employment, a museum and investment can enjoy it whilst you lot are living in a down trodden blackspot like Clacton.

Max Impact says...
6:50pm Sun 11 Mar 12

Anyone seen the Southend Airport TV advert on primetine ITV?

http://www.youtube.c
om/watch?v=zE0wiP-b4
Ls

I guess the antis will moan about it...

al coniston says...
8:09pm Sun 11 Mar 12

Max Impact wrote:
jayman wrote:
i note with interest that the quotation of the managing director Alastair Welch regarding his intentions of raising the passenger limit from two million per year to four million per year has not been quoted on the on-line article..
As its at least 20 years away, by that time many of you anti everything in Southend will hopefully have moved away so that those of us that want to see a Southend that has employment, a museum and investment can enjoy it whilst you lot are living in a down trodden blackspot like Clacton.
oh, i wouldn't recommend that they move to Clacton - apparently there are visions in place to concrete over the current grass-strip airport and create a new super airport twice the size of the planned 'Boris Island'

Deborah007 says...
9:31pm Sun 11 Mar 12

Southend Airport is looking very promising ! The first few destinations in Southern Europe are great for sun fiends.
Could we also expect a couple of flights to Munich & Geneva (for the business venues/ beer festival/ skiing) as being added to their schedule at some near point in the future?

southendreb says...
10:42am Mon 12 Mar 12

Max Impact wrote:
Anyone seen the Southend Airport TV advert on primetine ITV? http://www.youtube.c om/watch?v=zE0wiP-b4 Ls I guess the antis will moan about it...
Before you start i am not an anti just sceptical.
Did anyone see Eddie Stobart the series on tv fri.
Efficiency? they send a 48 seater plane for 49 passengers then can only take 47 cos theres to much luggage.

maxell says...
10:59am Mon 12 Mar 12

rochford "loves the smell of avaition fule in the morning" ( in our beddrooms)

saddo99 says...
2:42pm Mon 12 Mar 12

southendreb wrote:
Max Impact wrote: Anyone seen the Southend Airport TV advert on primetine ITV? http://www.youtube.c om/watch?v=zE0wiP-b4 Ls I guess the antis will moan about it...
Before you start i am not an anti just sceptical. Did anyone see Eddie Stobart the series on tv fri. Efficiency? they send a 48 seater plane for 49 passengers then can only take 47 cos theres to much luggage.
Yes indeed. I commented on that on another thread and got called an idiot by Joeski97. Imagine your frustration on arriving at Southend Airport only to be told you can't go anywhere even though you,ve booked. Not Stobarts fault though, it was the tinpot airline. They spent the first 6 miles crop spraying! One thing the prog did show was that they certainly know how to run a business.

Max Impact says...
2:52pm Mon 12 Mar 12

saddo99 wrote:
southendreb wrote:
Max Impact wrote: Anyone seen the Southend Airport TV advert on primetine ITV? http://www.youtube.c om/watch?v=zE0wiP-b4 Ls I guess the antis will moan about it...
Before you start i am not an anti just sceptical. Did anyone see Eddie Stobart the series on tv fri. Efficiency? they send a 48 seater plane for 49 passengers then can only take 47 cos theres to much luggage.
Yes indeed. I commented on that on another thread and got called an idiot by Joeski97. Imagine your frustration on arriving at Southend Airport only to be told you can't go anywhere even though you,ve booked. Not Stobarts fault though, it was the tinpot airline. They spent the first 6 miles crop spraying! One thing the prog did show was that they certainly know how to run a business.
Correct:

Stobarts do not operate the airline so had nothing to do with the aircraft change so how can they be held at fault?

Helps if you check the facts first stops you looking daft.

Every aircraft has a max take off weight if you excede it then the CAA can take away the operating licence of the airline.

The lady got the next flight that evening.

saddo99 says...
3:49pm Mon 12 Mar 12

I think my facts were correct. She wasn't allowed to fly with her friend and at one point thought she might miss a wedding. Had it been the last flight of the day she would have been stuck. I didn't say Stobarts were at fault.

southendreb says...
4:00pm Mon 12 Mar 12

I was under the impression that Stobarts bought shares in Aer Arran. Does it matter who`s fault it was , It was handled badly. Suppose Max you had an important meeting in Ireland how would you feel.

Max Impact says...
6:05pm Mon 12 Mar 12

Hire a light aircraft and fly myself as I have a PPL, yes it would cost a lot lot more but if that was the only way I would.

Yes Stobart have shares in AerArann I have shares in BA but I have no say on how they run the airline.

You will probably find it's an arms length arangement where the day to day running of the airline is kept "in house" whilst any major operational changes are delt with more indepth with the larger share holders.

southendreb says...
8:15pm Mon 12 Mar 12

So you dont trust Stobart either and would hire a plane then .

Diannah says...
10:19pm Mon 12 Mar 12

I'm actually quite disappointed that another destination wasn't announced today in the paper!

I was lucky enough to visit the airport on the recent guided tours and was very impressed.

jayman says...
10:38pm Mon 12 Mar 12

Diannah wrote:
I'm actually quite disappointed that another destination wasn't announced today in the paper!

I was lucky enough to visit the airport on the recent guided tours and was very impressed.
i have a shed at the end of the garden.. its efficient, as i can pot several plants in half an hour.

I state this because if that's what it takes to impress you a guided tour of my shed will leave you speechless in awe.

i think we would like to hear of other business (non stobart) related news from around the borough. let other businesses enjoy the same level of press coverage for a change..

Max Impact says...
11:20pm Mon 12 Mar 12

southendreb wrote:
So you dont trust Stobart either and would hire a plane then .
I did not say I don't trust Stobarts, How your question was put was what if it had happened to me, if I had to get to a meeting and I could not get on the flight I was booked on I would look at the quickest way to get to my destination.

The flight in question was nothing to do with Sobarts, it was AerArann, if the ATR72 had gone tech and the only aircraft spare was the 42 its better to change aircraft than scrubbing the flight.

How hard is that to understand.

Max Impact says...
11:24pm Mon 12 Mar 12

jayman wrote:
Diannah wrote:
I'm actually quite disappointed that another destination wasn't announced today in the paper!

I was lucky enough to visit the airport on the recent guided tours and was very impressed.
i have a shed at the end of the garden.. its efficient, as i can pot several plants in half an hour.

I state this because if that's what it takes to impress you a guided tour of my shed will leave you speechless in awe.

i think we would like to hear of other business (non stobart) related news from around the borough. let other businesses enjoy the same level of press coverage for a change..
You have a shed...

I have a man cave it is a fully fitted workshop and a space waiting to be filled by a Caterham 7 CSR.

Plant pots are for girls!

Diannah says...
1:13pm Tue 13 Mar 12

jayman wrote:
Diannah wrote:
I'm actually quite disappointed that another destination wasn't announced today in the paper!

I was lucky enough to visit the airport on the recent guided tours and was very impressed.
i have a shed at the end of the garden.. its efficient, as i can pot several plants in half an hour.

I state this because if that's what it takes to impress you a guided tour of my shed will leave you speechless in awe.

i think we would like to hear of other business (non stobart) related news from around the borough. let other businesses enjoy the same level of press coverage for a change..
Your shed sounds very nice - keep it up.

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