Mum's funeral cash lost after Shoebury firm shuts

Sheila Igoe with a picture of her mum, Dorothy.

Sheila Igoe with a picture of her mum, Dorothy.

First published in News

AN elderly woman paid almost £8,000 for her own funeral, but her family are having to find the cash for it themselves after the business closed.

Dorothy Lovell, 82, died last month knowing the money she paid Carr’s Funeral Services in West Road, Shoebury, would not provide for her send-off.

The funeral, arranged by Mrs Lovell last year, included a horse drawn carriage, pipers and a headstone.

Mrs Lovell’s family say she was informed by an employee of the company in January that the £7,905 shehad paid in cash had not been paid to the Funeral Planning Authority, the body responsible for holding the money for pre-paid funeral plans.

Mrs Lovell died at Nazareth Care Home in Southend, on June 30, after a sudden deterioration in her health. Her funeral will be held next Tuesday, but will not be the grand event she had wanted or planned.

Her son David Wallace, 61, of Station Road, approached the business owner, Nicholas Carr, after hearing about his mum’s money, and says he was told it wouldn’t be paid back.

He said: “He told me straight that he wasn’t going to give the money back. He was just obnoxious.”

Daughter Sheila Igoe, 57, of Princes Street, said: “She saved for her funeral because she didn’t want her children to have to pay for it.

“When we toldher she wasn’t going to be able to have the funeral she planned, she just broke down in tears. She wanted to go out in style, but she’s not going to get that now.

“We’ve all been left in the lurch. We’re absolutely devastated.”

Mrs Igoe said the funeral next week is going to cost just under £4,000, and the family still don’t know how they’re going to manage to pay for it.

Mr Carr left his premises in Shoebury at the beginning of the year.

The Echo tried to contact him, but he was unavailable.

Comments (8)

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8:30am Fri 12 Jul 13

whateverhappened says...

surely this is theft, instead of the echo trying to contact carr why is plod not looking for him.
surely this is theft, instead of the echo trying to contact carr why is plod not looking for him. whateverhappened
  • Score: 11

9:04am Fri 12 Jul 13

DogsMessInLeigh says...

Put this Nicholas Carrs Mug shot up on here, lets see him.
Put this Nicholas Carrs Mug shot up on here, lets see him. DogsMessInLeigh
  • Score: 16

2:16pm Fri 12 Jul 13

emcee says...

Essex police, over to you...
Essex police, over to you... emcee
  • Score: 8

3:57pm Fri 12 Jul 13

runwellian says...

I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free.

Undertakers and florist will never be poor!

I hope this lady gets the send off she wanted and all her loved ones around her!
I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free. Undertakers and florist will never be poor! I hope this lady gets the send off she wanted and all her loved ones around her! runwellian
  • Score: 3

6:09pm Fri 12 Jul 13

emcee says...

runwellian wrote:
I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free.

Undertakers and florist will never be poor!

I hope this lady gets the send off she wanted and all her loved ones around her!
Does you boy know this or will it be a surprise when it happens.
[quote][p][bold]runwellian[/bold] wrote: I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free. Undertakers and florist will never be poor! I hope this lady gets the send off she wanted and all her loved ones around her![/p][/quote]Does you boy know this or will it be a surprise when it happens. emcee
  • Score: 3

12:59pm Sat 13 Jul 13

bellend1 says...

What a nasty man. Needs to be taught a lesson. Hope he is found and paraded down West Road.
What a nasty man. Needs to be taught a lesson. Hope he is found and paraded down West Road. bellend1
  • Score: 3

10:29pm Sat 13 Jul 13

Anon63 says...

Laws were brought in in 2002 that stopped funeral firms collecting money for pre-need funerals. Pre-arranging your funeral can be a good thing to do however ensure your money is going to be paid into a trust or official policy. For extra security use companies that are well established. It is rogue funeral firms like this that give the honest, caring and reputable ones a bad name. Shameful and disgraceful!
Laws were brought in in 2002 that stopped funeral firms collecting money for pre-need funerals. Pre-arranging your funeral can be a good thing to do however ensure your money is going to be paid into a trust or official policy. For extra security use companies that are well established. It is rogue funeral firms like this that give the honest, caring and reputable ones a bad name. Shameful and disgraceful! Anon63
  • Score: 2

2:12am Sun 14 Jul 13

runwellian says...

emcee wrote:
runwellian wrote:
I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free.

Undertakers and florist will never be poor!

I hope this lady gets the send off she wanted and all her loved ones around her!
Does you boy know this or will it be a surprise when it happens.
My spelling mistake, but my boy has already died in tragic circumstances, and yes, he donated his body for research!
[quote][p][bold]emcee[/bold] wrote: [quote][p][bold]runwellian[/bold] wrote: I have donated / registered my boy for medical research, make more sense than a n hour in furnace or a whole in the ground, and my funeral will be cost free. Undertakers and florist will never be poor! I hope this lady gets the send off she wanted and all her loved ones around her![/p][/quote]Does you boy know this or will it be a surprise when it happens.[/p][/quote]My spelling mistake, but my boy has already died in tragic circumstances, and yes, he donated his body for research! runwellian
  • Score: 0

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