Chauffeur warned drivers of Tesco’s contaminated fuel

First published in Echo News

A CHAUFFEUR who bought contaminated fuel from a Basildon garage stood at the pumps and warned others not to fill up until staff turned them off.

Phillip Cameron, 52, of Grange Avenue, Wickford, broke down while driving off the forecourt at Tesco, in Mayflower Retail Park.

On Wednesday, the Echo reported Tesco admitted the diesel had been contaminated by water because of a leaky tank, and the problem has now been fixed.

Mr Phillips filled his Mercedes with £80 of diesel on January 9, the day Tesco says the problem was reported, when his engine conked out as he drove away.

He said: “I’ve got knowledge of mechanics and I immediately thought there was something wrong with the fuel.”

He went into the shop to report the problem and claims staff told him there was nothing wrong with the fuel, but he then met another man who had filled up before and had also broken down on the forecourt.

He called the AA and decided to warn others while he waited for recovery.

He said: “Every time someone came along I said ‘Don’t use the diesel tank’. The staff then came out and turned all the diesel pumps off.”

Mr Phillips forked out £790 to have his car’s tank drained and parts checked.

He could not work for three days while it was being repaired, as he needs his car to work as a chauffeur in Canary Wharf, London.

Mr Phillips has complained to Tesco about the damage, but is yet to hear back.

Tesco said it will pick up repair costs for any customers affected and is offering to pay for hire cars while vehicles are fixed.

A spokesman for the supermarket chain said: “We would urge any customers who think they may have been affected to contact the store.”

Comments (4)

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9:42am Mon 24 Jan 11

Nebs says...

As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened.
As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened. Nebs
  • Score: 0

10:56am Mon 24 Jan 11

lisa1980 says...

Hi I too have this in my car - it flashes up WATER IN FUEL .
I fill up with diesal in Pitsea Tescos do you think this could be why ????????
Hi I too have this in my car - it flashes up WATER IN FUEL . I fill up with diesal in Pitsea Tescos do you think this could be why ???????? lisa1980
  • Score: 0

12:22pm Mon 24 Jan 11

geezer, innit says...

Nebs wrote:
As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened.
good point!
[quote][p][bold]Nebs[/bold] wrote: As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened.[/p][/quote]good point! geezer, innit
  • Score: 0

4:52pm Mon 24 Jan 11

muffindamule says...

geezer, innit wrote:
Nebs wrote:
As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened.
good point!
Good point indeed. Since Tescos have agreed to reimburse those affected it would be good to hear from those who have suffered and their experience regarding compensation. I have always been happy with the Tesco policy when anything is not as it should be.
[quote][p][bold]geezer, innit[/bold] wrote: [quote][p][bold]Nebs[/bold] wrote: As every car numberplate is photographed, perhaps Tesco could use that information to contact people who purchased diesel and inform them of what happened.[/p][/quote]good point![/p][/quote]Good point indeed. Since Tescos have agreed to reimburse those affected it would be good to hear from those who have suffered and their experience regarding compensation. I have always been happy with the Tesco policy when anything is not as it should be. muffindamule
  • Score: 0

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