Customers of airport parking scam offered refunds (From Southend Standard)
Get involved: send your pictures, video, news and views by texting ECHONEWS to 80360, or email us Click here for details »
Customers of Southend Airport parking scam offered refunds
5:00pm Monday 11th March 2013 in Echo News
The team at Southend Airport Car Park
A VALET parking company which charged motorists to use free spaces at Southend Airport has promised to refund them.
Southend Airport Car Park (SACP) took advantage of the airport’s offer of free long-stay parking by block-booking spaces and leaving customers’ cars in them.
Unwitting motorists were then charged up to £20 a day.
After the Echo exposed the scam, Lorraine Larman, the company’s financial director, said she was willing to compensate the airport for exploiting its scheme.
Now she has also vowed to write to any customers whose cars were left at the airport and offer them refunds.
Ms Larman said: “We have already approached all our booking agencies offering refunds to owners of any of the twelve vehicles that had paid parking fees on the dates previously mentioned and any monies would be refunded on request from the agents.
“Bookings made via our booking agents always remain their customers and we are not given their personal information, so I have requested all our booking agents to contact their customers in question to offer full refunds.”
Comments(4)
Carnabackable
says...
5:24pm Mon 11 Mar 13
Joe Wildman-Clark
says...
7:05pm Mon 11 Mar 13
Also they say that they will refund the airport for any losses...
In my own opinion that I share with you to encourage healthy debate on this topic I see it as a cynical move to deflect any bad press that the issue might have for SACP, by stating they would pay back any losses knowing that the car park was actually free at the time make it sould like a responsable move however SACP still fail to actually say that Southend Airport were offering free car parking at the time.
It's time that serious action is taken to sort this mess out once and for all, prehaps it is time SACP were barred from operating from the airport,
Before jayman/shoebury_cycl
ist say its council land yes yes I know, however as Stobarts are the tennant they can seek a court order to stop them from operating off the airport.
Something that worries me is the statement: Southend Airport Car Park Ltd cannot accept responsibility for loss or damage of property or vehicles.
So whos insurance covers the car as it is driven from airport to car park?
DogsMessInLeigh
says...
9:09pm Mon 11 Mar 13
RICH:;CAROL says...
5:08pm Mon 11 Mar 13