Call for quicker blood tests in Southend Hospital clinic

Call for quicker blood tests in Southend Hospital clinic

Call for quicker blood tests in Southend Hospital clinic

First published in Echo News

PATIENTS attending Southend Hospital for pre surgery appointments may soon be able to have quicker blood tests to reduce waiting times.

Bosses are looking at the possibility of these patients having their blood sample taken in the same clinic rather than the main walk-in blood test department.

Robert Day, 73, contacted the Echo after waiting more than an hour to have his blood taken at the phlebotomy clinicl.

He had an appointment for his surgical pre-op assessment at 10.30am but didn’t leave the hospital until almost 2pm by the time everything was complete.

Mr Day, from Southend, said: “I waited more than an hour during that time for my blood test. People were waiting in a confined space all that time and there was only one nurse working despite there being about five cubicles where blood can be taken.

“A young girl collapsed while she was waiting, it was awful. The waiting times are abysmal.

“I’m all for the Echo campaign to keep blood screening here but Southend need to do something about the waits in phlebotomy.”

Rupert Wainwright, chief operating officer at the hospital, said: “We are constantly reviewing the service to see where we can make improvements and are reviewing the number of phlebotomists working in the walk-in clinic. We also encourage patients where possible to attend one of our 13 community clinics, which are all run on an appointment-only basis, and which provide an excellent service.

“We are also investigating the possibility of patients attending the pre-assessment clinic to have their blood taken there rather than joining those who attend the busy walk-in phlebotomy clinic.”

He added: “In this particular case, the patient was referred from the surgical pre-assessment clinic without an appointment at one of our busiest times.

“Although we understand the convenience of having his blood taken while already at the hospital, to avoid having to wait, it would have been possible for a scheduled appointment to be made in a clinic nearer to his home.”

Comments (4)

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10:12am Mon 18 Feb 13

SpiffSpaffington1984 says...

Same thing happened to me there over 2 years ago, nothing will change
Same thing happened to me there over 2 years ago, nothing will change SpiffSpaffington1984
  • Score: 0

10:50am Mon 18 Feb 13

Heavenwilkins says...

I find this "complaint" rather unusual - I have had dozens of blood tests at Southend and have never waited more than an hour - I have also used the local blood testing cinics at times and have never waited more than 15 mins there . we must accept that the hospitals deal with hundreds and hundreds of patiets each day - many of them throwing up unexpected demands that inevitably lead to delays elsewhere. Just thank heaven the service is there and is remarkably efficient with results within a few hours - so we have to wait at times - so what ? A single day out of our lives.
I find this "complaint" rather unusual - I have had dozens of blood tests at Southend and have never waited more than an hour - I have also used the local blood testing cinics at times and have never waited more than 15 mins there . we must accept that the hospitals deal with hundreds and hundreds of patiets each day - many of them throwing up unexpected demands that inevitably lead to delays elsewhere. Just thank heaven the service is there and is remarkably efficient with results within a few hours - so we have to wait at times - so what ? A single day out of our lives. Heavenwilkins
  • Score: 0

10:52am Mon 18 Feb 13

Heavenwilkins says...

Re mine earlier .. please correct mistyping "clinics" and "patients"
Re mine earlier .. please correct mistyping "clinics" and "patients" Heavenwilkins
  • Score: 0

4:44pm Mon 18 Feb 13

jolllyboy says...

If you try to get an appt at another clinic the wait is often over a week which is not either possible in some cases or acceptable. Perhaps they are getting us used to waiting for results from Bedford. Moving the blood tsting upstairs was the mistake it is too crowded.

On that point it has all gone quiet which does not bode well - if the testing was to stay here I would have thought they would have been quick to say so.

We WILL NOT accept tests going to Bedford. !
If you try to get an appt at another clinic the wait is often over a week which is not either possible in some cases or acceptable. Perhaps they are getting us used to waiting for results from Bedford. Moving the blood tsting upstairs was the mistake it is too crowded. On that point it has all gone quiet which does not bode well - if the testing was to stay here I would have thought they would have been quick to say so. We WILL NOT accept tests going to Bedford. ! jolllyboy
  • Score: 0

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