Snooker stars match spoiled by poor view

Southend Standard: Snooker stars match spoiled by poor view Snooker stars match spoiled by poor view

AN eagerly awaited match between snooker legends Ronnie O’Sullivan and Jimmy White left an audience seething because it couldn’t be seen from the theatre’s balcony

A large TV screen was erected on stage at the Cliffs Pavilion, but spectators say the quality was so poor no one could distinguish between the coloured balls.

The Echo received complaints after Wednesday night’s match where reigning world champion O’Sullivan lost to White in a close match compered by John Virgo.

Many who had paid £25 each for tickets were left angry and disappointed.

Neil Adlington, 54, took his father Ken, 83, to see the top flight players at the Westcliff venue and they ended up standing in the aisle for the second half – around two hours.

Neil, from Leigh, said: “Everybody was complaining. We could only see the back of the snooker table. Clearly, it was too far into the auditorium.

“It was our first live snooker match and we were really disappointed. The screen was a bit blurred and you couldn’t tell which balls were which.

“We stood in the aisle and by then there were more people standing than sitting.

“It was a bit of a bind for my father, being 83, but better than not seeing it at all. It’s not too clever for £25 each.”

After the interval, about a dozen chairs were put up by the stage to enable some people to move forward and see.

Another fan, a regular at snooker tournaments who did not want to be named, said he had been left bitterly disappointed.

The 72 year old said; “You couldn’t get near the manager to complain, there were so many unhappy people.

“I am very disappointed. They are my two favourite players. We couldn’t see the table, or the colours on the screen, which is pretty vital in snooker. They should never have sold us the tickets and should have done their homework.”

THE Cliffs has said it will learn from the issues raised.

Paul Driscoll, theatre director, apologised and said the production company had tested the equipment and checked sight lines with stage crew.

He said: “They seemed to be OK, as did the TV screen.

“But on the night, when we had a full audience and with the acute angle looking down from the balcony, the table was obscured by people in front.

“The TV screen should have been of better quality and was not a big enough size for our auditorium.

“Again, because of the angle, when it was viewed from the balcony the colours faded. A number of people were moved downstairs, or to boxes.”

Mr Driscoll has not ruled out hosting another snooker event, but said the issues raised by this one would have to be addressed.

Jason Francis, chief executive of the production company for the night, Events That Rok, said: “A site visit did test sight lines, but I do know some seats were sold as ‘restricted view’ at reduced rate. We also put in a big screen to go with the eight TV screens on the lighting truss.

“We received fantastic feedback from the people there. It was an amazing atmosphere and we look forward to visiting again and, of course, if we can improve on our audience’s experience, we will work with the Cliffs to do that.”

It was the first snooker match held at the Cliffs for 20 years.

Comments (13)

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6:21am Mon 13 Jan 14

LastLaugh2 says...

Should have gone to Specsavers
Should have gone to Specsavers LastLaugh2

6:38am Mon 13 Jan 14

Nowthatsworthknowing says...

Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL
Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL Nowthatsworthknowing

7:12am Mon 13 Jan 14

LastLaugh2 says...

Nowthatsworthknowing wrote:
Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL
So gullible thats why snooker is seldom on the radio lol
[quote][p][bold]Nowthatsworthknowing[/bold] wrote: Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL[/p][/quote]So gullible thats why snooker is seldom on the radio lol LastLaugh2

7:35am Mon 13 Jan 14

DogsMessInLeigh says...

THE Cliffs has said it will learn from the issues raised.

Paul Driscoll, theatre director, apologised and said the production company had tested the equipment and checked sight lines with stage crew.

He said: “They seemed to be OK, as did the TV screen.

“But on the night, when we had a full audience and with the acute angle looking down from the balcony, the table was obscured by people in front.

“The TV screen should have been of better quality and was not a big enough size for our auditorium.

“Again, because of the angle, when it was viewed from the balcony the colours faded. A number of people were moved downstairs, or to boxes.”
_________
Thats an admission of failure....So surely all those with that seating will receive a refund.
THE Cliffs has said it will learn from the issues raised. Paul Driscoll, theatre director, apologised and said the production company had tested the equipment and checked sight lines with stage crew. He said: “They seemed to be OK, as did the TV screen. “But on the night, when we had a full audience and with the acute angle looking down from the balcony, the table was obscured by people in front. “The TV screen should have been of better quality and was not a big enough size for our auditorium. “Again, because of the angle, when it was viewed from the balcony the colours faded. A number of people were moved downstairs, or to boxes.” _________ Thats an admission of failure....So surely all those with that seating will receive a refund. DogsMessInLeigh

10:00am Mon 13 Jan 14

heartbeat says...

Hope the Echo will monitor whether or not the people who clearly had "restricted view" tickets get full refunds or not, or whether they have to complain further.

Citizens Advice Bureau help a lot of people with writing complaints letters in cases like this.
Hope the Echo will monitor whether or not the people who clearly had "restricted view" tickets get full refunds or not, or whether they have to complain further. Citizens Advice Bureau help a lot of people with writing complaints letters in cases like this. heartbeat

12:57pm Mon 13 Jan 14

Nelly99 says...

For those watching in black and white the yellow is just behind the red! I always thought Pot Black was a cookery programme. I,d rather watch paint dry than snooker and someone please tell the BBC that darts is not a sport. It is a conspiracy invented by the breweries.
For those watching in black and white the yellow is just behind the red! I always thought Pot Black was a cookery programme. I,d rather watch paint dry than snooker and someone please tell the BBC that darts is not a sport. It is a conspiracy invented by the breweries. Nelly99

1:01pm Mon 13 Jan 14

DogsMessInLeigh says...

Nelly99 wrote:
For those watching in black and white the yellow is just behind the red! I always thought Pot Black was a cookery programme. I,d rather watch paint dry than snooker and someone please tell the BBC that darts is not a sport. It is a conspiracy invented by the breweries.
...and meat pie manufactures.

although both these 'sports/games' are popular on TV.
[quote][p][bold]Nelly99[/bold] wrote: For those watching in black and white the yellow is just behind the red! I always thought Pot Black was a cookery programme. I,d rather watch paint dry than snooker and someone please tell the BBC that darts is not a sport. It is a conspiracy invented by the breweries.[/p][/quote]...and meat pie manufactures. although both these 'sports/games' are popular on TV. DogsMessInLeigh

1:05pm Mon 13 Jan 14

LastLaugh2 says...

Just take a pair of opera glasses,
Just take a pair of opera glasses, LastLaugh2

1:21pm Mon 13 Jan 14

black jack ketchum says...

cliff's pavilion is one to avoid, been there twice & would never go back, staff were rude & very unhelpful, much prefer to go elsewhere now
cliff's pavilion is one to avoid, been there twice & would never go back, staff were rude & very unhelpful, much prefer to go elsewhere now black jack ketchum

4:33pm Mon 13 Jan 14

Howard Cháse says...

For those of you watching in black and white the blue is behind the brown....
For those of you watching in black and white the blue is behind the brown.... Howard Cháse

6:09pm Mon 13 Jan 14

Kim Gandy says...

LastLaugh2 wrote:
Nowthatsworthknowing wrote:
Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL
So gullible thats why snooker is seldom on the radio lol
isn' t snooker racist LL...
[quote][p][bold]LastLaugh2[/bold] wrote: [quote][p][bold]Nowthatsworthknowing[/bold] wrote: Surely no one in their right mind, would get a seat in the Gods, then have the audacity to complain, regarding the view PMSL[/p][/quote]So gullible thats why snooker is seldom on the radio lol[/p][/quote]isn' t snooker racist LL... Kim Gandy

6:10pm Mon 13 Jan 14

Kim Gandy says...

LastLaugh2 wrote:
Just take a pair of opera glasses,
opera glasses are racist are't they LL?
[quote][p][bold]LastLaugh2[/bold] wrote: Just take a pair of opera glasses,[/p][/quote]opera glasses are racist are't they LL? Kim Gandy

10:38pm Mon 13 Jan 14

Nowthatsworthknowing says...

Kim Gandy wrote:
LastLaugh2 wrote:
Just take a pair of opera glasses,
opera glasses are racist are't they LL?
U#K OFF OR I WILL POST YOUR ADDRESS
[quote][p][bold]Kim Gandy[/bold] wrote: [quote][p][bold]LastLaugh2[/bold] wrote: Just take a pair of opera glasses,[/p][/quote]opera glasses are racist are't they LL?[/p][/quote]U#K OFF OR I WILL POST YOUR ADDRESS Nowthatsworthknowing

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